Terms of service

The store and these terms

The Bobtot store is operated by Shenzhen Kelaiente E-Commerce Co., Ltd. These terms govern lawful use of this website and purchases through it, together with the linked privacy, shipping and return policies. You must be legally able to enter into the purchase or act with the required authority.

Selecting the product

Read the exact model, selected option, inputs, channel modes, supported formats, electrical requirements and included components before ordering. Bluetooth playback does not imply wireless rear speakers. Functions and compatibility vary across models. Images can illustrate a setup; only items stated as included form part of the sale. Ask us about any missing or conflicting detail before purchase.

Prices and payment

Store prices are in US dollars. The currency, applicable tax and order total shown at checkout apply to the transaction. Use only payment methods actually offered at checkout and provide accurate billing and delivery information. We do not claim support for payment methods that are not available.

Orders and corrections

An order acknowledgment confirms receipt of your order request. Fulfillment depends on payment confirmation and product availability. If a material pricing, availability or description error prevents fulfillment as agreed, we will contact you about a correction or cancellation and refund. We will not charge an undisclosed additional amount without your agreement.

Delivery and returns

Free standard delivery is available throughout the United States, with no minimum purchase. Order handling takes 1–3 business days after payment and order details are confirmed; delivery in transit is estimated at 2–4 business days after dispatch. The combined estimated time is 3–7 business days. Business days exclude weekends and US public holidays. These are estimates rather than guaranteed arrival dates. Delivery, cancellation, return eligibility, shipping responsibility and refund timing are set out in the linked policies. You can request a return within 30 days after delivery under the Returns & Refunds Policy.

Installation and use

Follow the exact product manual, voltage requirements, connection instructions, placement limits and safety precautions. Use suitable accessories and keep ventilation clear. Do not use damaged electrical equipment, expose the system beyond its documented environmental limits or bypass protective features. Source formats and settings affect playback; no universal compatibility or performance guarantee is implied.

Warranties and legal rights

Any express warranty applies as stated for the particular item and its documentation. We do not promise a single warranty period for the whole range. Nothing in these terms excludes rights, remedies, guarantees or liability that cannot lawfully be excluded under applicable law.

Website content and acceptable use

Website text, artwork, software and other materials are subject to applicable intellectual-property rights. Do not misuse the service, interfere with security, submit harmful material or infringe others’ rights. External services can have separate terms. Changes to the website do not remove obligations for an accepted order.

Questions and disputes

Contact sale@bobtot.shop with the order and details of a concern so we can review it and seek a practical resolution. Responsibility and available remedies are governed by applicable law. These terms do not impose mandatory arbitration or a foreign venue, and do not override mandatory consumer protections.

Updates

We may update these terms for future use of the service. The current terms are published on this page. Contact Bobtot if you need clarification before placing an order.

Bobtot
Operated by Shenzhen Kelaiente E-Commerce Co., Ltd
Business contact address: 1613 R St Se, Washington, DC 20020, United States
Email: sale@bobtot.shop

Shipping Policy · Returns & Refunds · Privacy Policy · Terms of Service · Contact Bobtot